Frequently Asked Questions

Why Should I Choose WebTax?

WebTax is not an online tax software but an actual tax preparation service with streamlined online communication. All returns are prepared and then reviewed by WebTax professionals before they are filed to ensure you get the most out of your return.

How Secure is the WebTax Online Service?

WebTax uses Secure Socket Layer (SSL) protection on the website, as well as 256-bit encryption on all files stored on the server.

Does WebTax Handle Both State and Federal Taxes?

WebTax professionals are trained to handle all of your tax needs, including all US States and Foreign income.

How Do I Get Copies of My Filings?

Your finalized tax returns will be available to you online at any time until 1 year after the due date of the return (April 15th in most cases). Simply login to your account and download if you wish. If you continue as a WebTax customer next year, you can access all prior year returns and documents.

How Do I Access All of My Files?

WebTax Customers have access to all their documents which are stored in a secure and private electronic file cabinet.

How do I upload my documents?

You can either scan (using your PC and Scanner) or take a digital photo’s (using your smart phone, tablet, or digital camera) of your documents. Then simply drag and drop the files into your secure and private electronic file cabinet.

Does WebTax offer Refund Anticipation Loans?

No, however WebTax can instruct the IRS to Direct Deposit your refund into your account, which typically is 7-10 days from the filing date of your return.